Remuneration: Negotiable DoE Location: Skukuza, Kruger National Park Job level: Senior Type: Permanent Company: Kruger Shalati and Kruger Sation
Kruger Shalati would like to announce a new vacant position in the capacity of Housekeeping Manager.
Are you passionate about service excellence, team leadership, and luxury hospitality? We are looking for a Housekeeping Manager to join our dynamic team and uphold the highest standards in housekeeping and guest service.
Tasks (include but not limited to)
Lead and manage the daily operations of the housekeeping department.
Supervise, train, and motivate housekeeping and laundry staff to maintain 5-star standards.
Develop and implement housekeeping systems, processes, and SOPs.
Maintain the cleanliness and presentation of guest rooms, public areas, and back-of-house facilities.
Manage inventory of cleaning supplies, linen, and amenities.
Monitor and control department budgets, expenses, and cost-effective practices.
Ensure all housekeeping activities comply with hygiene, health, and safety regulations.
Respond to guest requests, feedback, and complaints in a prompt and professional manner.
Coordinate with maintenance and other departments to ensure timely room readiness.
Conduct regular inspections and quality control checks across all areas.
Maintain a strong working relationship with other departments to ensure effective lodge operations.
Report and follow up on maintenance issues or hazards.
Support and enforce security procedures, including guest property and room access protocols.
Uphold and reflect the values, vision, and standards of Kruger Shalati
Education
Grade 12 or equivalent
A Diploma in Accommodation Services, Hospitality, or Hotel Management is advantageous
Work experience
At least 3 years of experience in a similar management position within a 4/5-star hotel or lodge environment
Familiar with all housekeeping duties, procedures, and systems
Experience managing and leading a diverse team
Proficiency in Microsoft Office (Word, Excel, and Email)
Working knowledge of housekeeping management systems or PMS is advantageous
Third language is beneficial
Other
Friendly, approachable, and service-orientated
Strong leadership and people management skills
Reliable, responsible, and dependable
Excellent communication and interpersonal skills
Attention to detail and high standards of cleanliness
Ability to multitask and work under pressure
Proactive and solutions-focused
Strong organizational and time-management abilities
Internal Application
Employees who will be considered for a position:
We’ll consider employees who apply to our job postings if they:
Meet each position’s minimum criteria.
Perform their current jobs satisfactorily.
Have held their current position for at least 6 Months.
Were not subjected to disciplinary action in the past 6 months.
Procedure:
We’ll follow this procedure to post jobs internally:
HR posts the job and communicates the listing immediately to employees which will have a closing submission date
HR receive and evaluate internal applications, checking employee performance records if needed.
HR will inform all internal candidates about the status of their application.
No employee is guaranteed place due to requirement and Shalati Recruitment policy.
To apply for the position, please submit your updated CV with the completed application form to HR office. Failure to submit all requested information will disqualify your application.
Remuneration: Negotiable DoELocation: Cape Town/GautengJob level: SeniorType: Permanent /Based on a 3-months’ probationCompany: Kruger Shalati Kruger Shalati would like to announce a new vacant position in the capacity…
