Two MICHELIN Keys. One Extraordinary Destination.

There are moments that reach beyond recognition – moments that remind us of the quiet purpose woven into every welcome, every gesture, every heartbeat of this place. They are the affirmations that what we do matters… that every smile shared and every story exchanged becomes part of something greater.

And now, one such moment has found its place in our story.

Kruger Shalati: The Train on the Bridge has been honoured with two MICHELIN Keys by the world-renowned MICHELIN Guide. This marks the first time The MICHELIN Guide has awarded its distinguished Keys to properties in Africa – a historic milestone that proudly positions Kruger Shalati as the only property located within a South African National Parks (SANParks) conservation area – in this case, the iconic Kruger National Park. The rating is a testament to Kruger Shalati’s exceptional character, service, and sense of place. Standing alongside a select group of remarkable properties in the Greater Kruger region recognised by this prestigious accolade is a true privilege.

Suspended high above the Sabie River, where history and horizon meet, Kruger Shalati continues to redefine African luxury. This recognition is more than an accolade; it reflects the passion and precision that shape every guest experience, and the team whose dedication turns each stay into a story worth remembering.

A Global Honour, Rooted in Local Heart

For Concession General Manager Gavin Ferreira, the moment the news broke was one of disbelief, followed by quiet pride.

“I had to look twice,” he admits. “It’s surreal – a recognition that validates every early morning, every challenge, every heartfelt interaction. This isn’t just for Kruger Shalati – it’s for South African hospitality.”

Receiving two MICHELIN Keys signifies what the MICHELIN Guide calls a “remarkable stay” where excellence is evident in every detail, from service and design to atmosphere and emotion.
It acknowledges that the spirit of hospitality here – the warmth, sincerity, and instinctive care – is among the best in the world.

A Reflection of a Journey

At Kruger Shalati, luxury has always been about more than comfort. It’s about connection.
It’s the feeling of belonging as you step aboard a train reborn, the sound of nature on the breeze at sunset, and the stillness that falls over the Sabie when night descends.

Each team member, from front-of-house to kitchen, from rangers to room attendants, plays a part in crafting those moments. And this recognition from MICHELIN is theirs – earned through dedication, authenticity, and a shared belief in creating magic through meaning.

“The hospitality industry demands everything from those who serve within it,” says Gavin. “Our team gives their all, every day. This award honours that spirit.”

A Win for Africa’s Hospitality Story

The introduction of MICHELIN Keys to Africa marks a turning point for the continent – one that places South Africa’s lodges and hotels firmly on the global stage. For travellers around the world, it offers a trusted mark of excellence; for those who call this land home, it’s a moment of immense pride.

“It’s long overdue for African properties to be recognised on this scale,” Gavin adds. “This achievement showcases the immense talent, resilience, and heart that define our hospitality. It tells the world that Africa can, and does, deliver world-class experiences.”

Looking Ahead: The Third Key Awaits

While the team celebrates this extraordinary milestone, there’s no sense of resting on laurels.
The journey continues – with renewed passion, deeper purpose, and a quiet determination to keep elevating every guest experience.

“We’ll celebrate, yes,” Gavin smiles, “but then we’ll get right back to work. The goal is always to grow, to refine, to innovate – and maybe, one day soon, to earn that third key.”

In an exclusive interview, Gavin Ferreira reflects on what this recognition truly means – for our people, our guests, and the evolving story of African hospitality.

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