Job description

Kruger Shalati is looking for passionate, talented rangers to bring the theatre of the bush to esteemed guests. If you are enthusiastic about sharing your knowledge of the bush and animals in their natural environment in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours, this might just be your dream job.

Education:

• A FGASA level one or two qualification or higher with theory and practical completed beneficial
• Registered with DEAT and THETA in terms of improving qualifications beneficial.
• Full Trails guide certificate beneficial
• Valid first aid certificate beneficial
• Drivers with valid PDP

Work experience:

• Previous experience in the same or similar position given preference

Other:

• Able to work shifts.
• Possible live in position.
• A valid South African Code 8 Driver’s license and PDP.
• Excellent communication and people handling skills.
• Co-operative – and keen to work with the balance of the team in the interests of the lodge and the guests.
• Organized.
• English competency non-negotiable,

Tasks (include but not limited to):

• Escort guests on game drives in open game drive vehicles
• Be on time for every game drive
• If any changes need to be made to any drive, the ranger must get permission from the head ranger and inform him of the exact changes
• Do not use any vehicle that is not assigned to him/her
• Make every effort to find the guests before leaving on the drive
• Interpret whatever the guests might see or encounter on their drive
• Answer as far as possible all the questions that a guest might have, no matter how trivial the question might seem
• Ensure the guests safety at all times and not expose the guests to any situation that night place their lives in danger or make them feel uncomfortable
• Assist the guests in having a memorable African experience and to try educate them on how important our wildlife heritage is and how important it is that we all stand together and protect it, not only when in nature reserve, but also in their everyday lives

Requirements:

Hospitality
Engaging
Organised
Friendly
Time Management

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Kruger Shalati  is seeking a hotel receptionists. The hotel is situated in a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, and you are an organised, smart and enthusiastic individual this might just be your dream job.

Tasks (include but not limited to):

• Check in and check-out of guests
• Ensure accurate billing
• Make travel arrangements for sightseeing and tours if relevant
• Receive, store and deliver luggage and mail
• Relieve night audit when necessary
• Perform office duties
• Take guests’ details and allocate their rooms
• Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
• Inform guests of the hotels services and facilities, policies and procedures
• Provide tourist information to guests
• Make reservations for sightseeing tours, restaurants, the cinema and any other
• Deal with enquiries and requests from guests
• Take messages for guests
• Finalise guests’ bills and issue receipts upon payment
• Perform cashier duties and exchange foreign currency
• Place guests’ possessions in a safe if requested
• Coordinate the cleaning of guests’ personal laundry and room service deliveries
• Follow in-house procedures to help ensure the security of guests and employees
• Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

Education:

• Grade 12 or equivalent
• Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:

• At least 2 years’ previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Front Office Department
• MS Office (Word, Excel and Email) is essential
• Third language is advantageous

Other:

• Friendly and service orientated
• Reliable, responsible and dependable to fulfil obligations
• Excellent communication skills
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description
Kruger Shalati is seeking Guest-experience managers. The hotel is situated in a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, this might just be your dream job.

The Guest-experience managers supports the Hotel General Manager and enables the hotel to provide efficient guest service and to create a warm and welcoming atmosphere for all our guests. A high level of focus on Guest Experience and staff management of the supporting team. A focus also will be on the Administration and Inventory Control of the Hotel.

Required Qualifications

• Excellent Interpersonal Skills
• At least 2 years management experience in similar role
• 5* Luxury lodge experience

Education:

• NQF Level 4+ (Matric),
• Hospitality related certification
• Computer literate at advanced level: MS Office, Excel
• Excellent verbal and written communication skills
• Able to work effectively as part of a team and independently
• Driver’s License

Work experience:

• Food & Beverage knowledge
• Administration and financial controlling competence
• Able to multi-task
• Able to work accurately under pressure
• Supervisory or management experience essential

Other:

• Excellent communication and people handling skills.
• Co-operative – and keen to work with the balance of the team in the interests of the lodge and the guests.
• Organized.
• English competency non-negotiable,

Tasks (include but not limited to):

• Guest experience
• Front of House Inventory and stock control
• Financial and administrative control
• Staff training

Requirements:

• Hospitality experience
• Engaging
• Organised
• Friendly
• Time Management

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Role Reports to Head Chef or Sous Chef
The job incumbent is responsible for preparing, cooking and garnishing meals in conjunction with Kitchen staff for restaurant, banqueting, or any other food outlet area.

MAIN DUTIES

• Mise-en-place and all dishes, sauces, vegetables, etc. are cooked and prepared to the correct recipe and correct quantity in a fast, efficient sequence according to order or requirements. All dishes reach the hot plate or pass correctly garnished, the correct portion size, presented on the prescribed serving dish and in the prescribed manner.
• All food is prepared hygienically and to the highest standard of quality and presentation with a minimum of wastage.
• All food stocks, prepared foods and leftovers are kept securely and under the correct conditions applicable to each type of commodity stored.
• All work areas and surfaces, cooking utensils and ancillary areas e.g. fridges, stores, wash-up, etc. are cleaned to maintain a high standard of cleanliness and hygiene and that a ‘clean as you go” discipline is adhered to.
• Strict hygiene practices are adhered to in dress and work habits and high levels of personal cleanliness and hygiene are maintained.
• Other members of STAFF are dealt with in a polite and helpful manner at all times
• Instructions from Management are treated constructively and acted upon.
• Guest’s are greeted in a polite and friendly manner.
• Guest needs and requirements are anticipated and acted upon as soon as possible and guest enquiries and requests are dealt with promptly and efficiently. Requests outside area of authority are referred immediately to an appropriate person and requests ac followed through to ensure guest satisfaction.
• The job incumbent will be required to perform similar such duties or tasks in any area of the Company as may be designated by Management from time to time.
• The job incumbent will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
• The job incumbent will be required, at all times, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the Company’s Standards and do not detract from the desired image of the Company.
• The job incumbent will, at all times, be required to render the highest level of courtesy, and service to guests even where such service may fall beyond the incumbents main duties or scope of this position.

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Kruger Shalati is seeking a Porter/driver. The hotel is situated in a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, this might just be your dream job.

Driving guests to/from the airport if required. Transferring guests on the property via golf cart when required. Porter duties.

Requirements:

Drivers license – Code 8A  and PDP
You will be required to transport guests
High levels of attention to detail and awareness on the road
Excellent communication skills
Excellent guest relations
Hygienic and presentable, well presented at all times
Must be able to work shifts and weekends
Must be able to work long hours
Experience in tourism industry an advantage
Knowledge of Kruger in general

Other:

• Excellent communication (verbal and written) and people handling skills.
• Able to work accurately under pressure
• English competency non-negotiable
• Engaging
• Friendly
• Time Management

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Our new and unique food emporium in the Kruger Station (part of the Kruger Shalati Precinct) in Skukuza is seeking a head barman to join the team. The Kruger Station a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, and you are an organised, smart and enthusiastic individual this might just be your dream job.

Duties(include but not limited to):
Ensure facilities are in optimal condition
Maintain high standards of working area, hotel premises and equipment
Make optimal use of materials without wastage
Knowledge on cocktails, wine, beers and basic spirits
Well-groomed
Outgoing personality

Required Qualifications and Experience
Grade 12/NQF Level 4 beneficial
Previous experience in a similar position or in a Food & Beverage Service environment
Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
Ability to provide legible communication
Available to work shifts including weekends
Proven track record for the past 2-5 years in a busy establishment
Proven track record of heading up a team
Familiar with all duties and procedures in the bar area
Valid driver’s licence advantageous

Other:

• Excellent communication (verbal and written) and people handling skills.
• Able to multi-task
• Able to work accurately under pressure
• English competency non-negotiable
• Reliable, responsible, and dependable to fulfill obligations
• Excellent leadership qualities
• Friendly and service orientated

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Reports to  1^st line – Sous Chef    |  2^nd line – Executive Chef

The job incumbent is responsible for preparing, cooking and garnishing meals in conjunction with Kitchen staff for restaurant, banqueting, staff canteen or any other food outlet area. Assists in the management of the kitchen.

MAIN DUTIES

• Plan menus and estimate food and labour costs in consultation with the head chef
• implement staff rosters and supervise the activities of cooks and assistants
• discuss food preparation issues with managers, dieticians and other staff members
• requisition food, kitchen supplies and equipment
• demonstrate techniques to cooks and advise on cooking procedures
• prepare and cook food
• portion food; add gravies, sauces and garnishes
• explain and enforce hygiene regulations
• select and train staff
• freeze and preserve foods.
• Essential information required by the organisation is accurately communicated to the appropriate personnel and any differences of opinion with other members of staff are dealt with in a manner that maintains goodwill and respect and avoid offence and conflict
• Management is kept informed in an appropriate level of detail about activities, priorities and results and information and advice on matters within allocated area of responsibility is sought from Management when necessary.
• Instructions from Management are treated constructively and acted upon.
• Guest needs and requirements are anticipated and acted upon as soon as possible and GUEST enquiries and requests are dealt with promptly and efficiently. Requests outside area of authority are referred immediately to an appropriate person and requests ac followed through to ensure guest satisfaction.
• Dissatisfied guest are acknowledged immediately and attended to without delay. The guest is assured that the complaint will receive immediate attention and such complaints are resolved within the individual’s ability or are referred to the appropriate person. Complaints are followed up where appropriate to ensure satisfactory action is taken.
• Guest satisfaction survey is analysed and dealt with promptly. Wherever possible guest complaints are followed up telephonically and necessary measures taken to apologise and counter the complaint. Follow up report is submitted to management.
• The job incumbent will at all times maintain the administration systems and procedures as per company standards.

Other:

• A high level of personal cleanliness
• An interest in cooking
• Ability to organise efficient work schedules and work under pressure
• Good communication skills
• Punctuality
• Flexibility to perform shift work on a 24-hour rotating roster as required
• Ability to maintain control and composure in difficult situations
• Ensure that parking is organized and disciplined
• Maintain good staff relations, ensuring fair and equitable discipline
• Investigate and action the causes of staff grievances
• Complete all administrative requirements correctly and timeously
• Be fully conversant with statutory requirements regarding catering and club operations and timeously obtain all necessary Licenses
• Book any bands, discos and other entertainment as required
• Circulate regularly in both front and back areas of the club, maintaining a high profile with members and staff
• Report to the committee any aggressive or improper behaviour by members
• Prepare and submit, on the required format, all information required for budgeting purposes.

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Kruger Shalati is seeking a housekeeper. The hotel is situated in a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, this might just be your dream job.

The successful candidate must be an all-round hands on person who will be able to fill the duties of a general hotel housekeeper. The successful candidate must be self-disciplined, and reliable.

KEY OUTPUTS

You will ensure that cleaning materials are neatly stored and packed away after use
Must adhere to world-class hospitality and service standards
Professional, courteous, hospitable to guests

Guest relations
Ensure that when interacting with guests in the hotel environment that you are well presented, friendly and courteous.

KNOWLEDGE REQUIRED

Hospitality knowledge advantageous
Previous experience advantageous

Other:

• Able to work accurately under pressure
• Organized.
• English competency non-negotiable
• Engaging
• Friendly
• Time Management
• Meticulous – attention to detail crucial
• Able to work flexible hours, weekends and holidays

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.

Job description

Kruger Shalati is seeking F&B service personal to join their team. The hotel is situated in a unique setting in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours – if this excites you, and you are an organised, smart and enthusiastic individual this might just be your dream job.

Duties include but not limited to:
Friendly, diligent service levels at all times
F&B waiting roles
Cleaning of dining space
Preparing and set-up for dining times
Room service delivery
Beverage serving
Food serving

Requirements
Education and experience required:

Similar experiences in high-end establishments
Excellent F&B knowledge
Excellent command of the English language
Well groomed & Confident
Matric

Knowledge, skills, and competencies:
Knowledge of and compliance with food safety standards
Customer service and communications skills
Contribute to effective team work
Friendly and service orientated
Reliable, responsible and dependable to fulfil obligations
Excellent communication skills
Attention to detail
Ability to multitask
Show initiative by taking control of task

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to jobs@krugershalati.com

**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.